MOLECULAR REBAR DESIGN, LLC
Ability of service: While MRD makes reasonable efforts to ensure that this website is available at all times, we cannot guarantee that the website will be uninterrupted or error-free. We also cannot guarantee that users can access all features at all times.
Website Data: We make our best effort to make sure all data available on the website is correct and error-free; however, we cannot guarantee that all data found on this site is correct. We cannot guarantee the accuracy of information provided in some of the tools available from or linked to third party websites. Please feel free to contact us if you do find an error.
Material Costs: Cost of MOLECULAR REBAR® is set by MRD. All prices are listed in your customer community portal and are available at time of check out for review. MRD reserves the right to change prices at any time, though we will make every effort to notify users of the change via email and the customer community portal. If prices change, we will honor the price quoted at the time of order for all pending orders.
Shipping of Materials: MRD (or its designee) will package and ship material according to all applicable United States laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). You are responsible for acquiring any necessary permits or forms allowing these materials to enter your country, and you are expected to comply with any and all Export Control laws of the United States. You are also responsible to pay for all duties and taxes required for shipments entering your country. If there is a problem with an order due to shipping materials or conditions, please contact us by submitting a case when logged into your customer community portal. Risk of loss shall pass to the recipient upon delivery to the carrier at MRD’s (or its designee’s) dock. We will provide replacement orders for products which MRD agrees do not meet product specifications. We WILL NOT provide replacements for orders that were not delivered due to lack of permits, due to loss after delivery, or that were not handled properly at receipt.
Payments: Payments can be made by Purchase Order number (to be paid for by check or wire transfer). All wire transfer payments will incur a $25 additional fee added to your invoice. For all orders, we will email an invoice within 3 days of placing your order and payment must be received before we will process and ship the order.
Cancellation: All orders that have a “pending” status can be cancelled in your customer community portal. Once an order is in process or has shipped, it cannot be cancelled.
Receipt of Material: Please follow the instructions for handling your samples enclosed in your shipment. MRD makes every effort to send you the correct material. However, if you find that the material you received is incorrect, please contact us at by submitting a case when logged into your customer community portal within thirty (30) days from receipt of the materials. We will either send you a replacement Product at no cost, provide you with a different Product at no cost, or we will refund the cost of the Product to you. We will NOT provide replacements or refunds for improperly handled Product or requests made after thirty (30) days of receipt of the order.
Hyperlinks: The MRD web site MAY provide links to third-party Web sites for your convenience and information. If you access those links, you will leave the MRD Web site. MRD does not control those sites or their contents and cannot make any representations about third-party Web sites.
Regulatory Requirements: The use of MOLECULAR REBAR® is subject to Significant New Use Rule (SNUR) restrictions found in 40 CFR 721.10663. Anyone purchasing materials from or depositing materials with MRD is ultimately responsible for obtaining all necessary permits and for complying with all applicable laws and regulatory requirements.